Earned a B.S. in Computer Science. Tech Support Experience of 2 years.
15+ years Customer Service Experience
Currently working on personal projects while seeking a dev role.

Every day I work directly with users and strive to improve their experience with software by teaching best practices, listening to their problems and working towards resolving them. As I am developing my own software projects, I keep the user at the forefront of my work.

Fields that interest me the most are language, literature, music and anime.